COVID-19 Appointment Guidelines
The Invisible Hearing Clinic continues to provide full audiological services at all of its clinics. However, these are ONLY available as pre-arranged appointments after considering their importance. We also offer remote support such as telephone or video calls.
All such pre-arranged appointments are classed as an essential health treatment. They are therefore exempt from government travel restrictions within Scotland. Patients should consider, and act on personal safety precautions when travelling to and from appointments.
Maintaining your Hearing is an important part of overall general health and should not be neglected, especially in these challenging times. If in doubt, call us for advice.
In order to be eligible for this service, it is important to consider the following. YOU or ANYONE in your household must not have been in contact with someone who is COVID POSITIVE in the last 14 DAYS. If you have a HIGH TEMPERATURE or a NEW & CONTINUOUS COUGH or have had a LOSS OR CHANGE TO YOUR SENSE OF SMELL OR TASTE, then, unfortunately, we cannot see you in person for the time being.
PPE and COVID-19 Protocols
Covid-19 PPE & protocols are in place, including hand hygiene, keeping a safe distance where possible, and use of masks at all times to maintain a safe environment within our clinics.
To further mitigate risk we have invested in top-quality air filtration systems in all our clinics. These use advanced HEPA filters and active UVA technology to trap or destroy pathogens. Medicair’s filtration system utilises the same medical-grade purification technology used in countless hospitals and state-of-the-art medical facilities across the UK, Europe and Worldwide
Problems with Hearing Devices
If you are having problems with your hearing devices then please contact us on 0141 226 2268 or email email@example.com. We will respond as soon as we are able. All contact with us should be made only via these channels. Our clinics are closed other than for these pre-arranged appointments.
In the event of a hearing emergency, we will review each case on its merits. We will then see how we can offer to support you without compromising your or our safety.
Batteries, Filters and Accessories
Review your hearing needs regarding batteries, wax filters and other accessories now. Please don’t leave it to the last minute and why not consider ordering extra to allow time for postal delivery delays.
Staying Safe Doesn’t Mean That We Can’t Stay In Touch 🙂